The Baymont Inn & Suite in Helen, a small city in the US state of Georgia, called the police after 63-year-old Susan Leger logged the average review with a booking website.

According to local TV channel WXIA, Ms Leger wrote in her review: “Rundown. Pool’s not open. Toilet doesn’t flush well.”

Later that evening, the hotel manager called police, who told Ms Leger that he was within his rights to ask her to leave.

Ms Leger and her six-year-old granddaughter left the hotel on the first night of their planned three-night stay.