The ISO 9001 certification is an internationally recognised standard that assesses a company’s quality management system. It sets out stringent requirements for a company to demonstrate its ability to consistently provide products or services that meet customer and regulatory requirements.

Gervase McGenity, director of business law at Granite Legal Services, said: “We are delighted to have achieved the ISO 9001 certification. We have always been committed to providing excellent service to our clients, and this accreditation demonstrates our ongoing dedication to quality management systems to enable us to do.”

To achieve ISO 9001 accreditation, Granite Legal Services underwent a rigorous evaluation process that involved an independent audit of its quality management system. The audit assessed how the company manages quality from initial client contact through to final delivery of legal services.

By achieving the ISO 9001 certification, Granite Legal Services’ has demonstrated its commitment to continuing to provide its clients with high-quality legal services. The accreditation verifies that the firm’s processes and procedures are of the highest standard and are effective in managing the provision of quality services, and customer satisfaction.

Mr McGenity added: “We take pride in being an organisation that implements and maintains a well-defined quality management system. This certification gives our clients a sense of confidence in our ability to deliver our services at the highest level of quality.”