The Welfare Reform Advice Services Consortium, made up of Citizens Advice, Advice NI and Law Centre (NI), has been set up to provide help and support to anyone affected by changes to the welfare system in Northern Ireland.

The free, independent Welfare Changes Helpline is available on 0808 802 0020, 9am to 5pm, Monday to Friday. Face-to-face support is also available across the 11 council areas in local Citizens Advice and Advice NI offices. Specialist legal advice is available from Law Centre (NI) who can arrange access to specialist legal services as required.

These services are free for anyone who needs help or advice relating to any of the changes to the welfare system.

Solicitors, advisers and other advocates are welcome to contact the helpline on behalf of clients with welfare related issues, or to refer clients directly.