Fans reported waiting in online queues for hours to try and buy tickets for the two Irish concerts taking place in August 2025, with many left disappointed.

Many of those who did make it to the front of the queue found that tickets were on offer for more than twice the originally advertised price due to a ‘dynamic pricing’ model allowing for the prices of in-demand tickets to be hiked.

The Competition and Consumer Protection Commission (CCPC) has told government officials that there are “legitimate concerns around the consumer experiences of buying concert tickets this weekend” and it is “actively reviewing the situation and will consider all options to ensure consumer protection law was followed”.

The Department of Enterprise, Trade and Employment said businesses are permitted to adjust their prices in response to demand or other factors, as long as an accurate price is displayed to the consumer in advance of the sale.

Enterprise, trade and employment minister Peter Burke said: “Ireland has robust legislative protections in place for consumers in Ireland.

“I am committed to ensuring consumers are provided with sufficient pricing information before they choose to purchase a product or service, including tickets.

“Concert ticket sales over the weekend have caused distress amongst some consumers and I have asked the CCPC to report to me on their review of pricing strategies employed.”

Dara Calleary, minister of state for trade promotion, digital and company regulation, added: “Consumer law requires traders to provide information to consumers on price, allowing consumer to make informed decisions in advance of purchasing tickets.

“It is vital that consumers are aware of their rights and my department will continue to work with the CCPC on protecting consumers in this area.”