John Wood

The firm’s approach includes three commitments: to provide more choice so that employees can work at a place and time that suits them, their clients and their role; to support that choice by investing in new physical and digital environments so that employees can connect, collaborate and innovate effectively no matter how they work; and, importantly, to support the transition by enabling a culture that is inclusive of different working styles.

To support the change, the firm is kicking off a multi-million pound investment programme over the next two years to deliver a digital and physical workplace to support choice, inclusion and sustainability. That programme will see the roll out of new telecommunication and IT tools across the business including upgraded workstations, improved hybrid meeting technologies and new collaboration tools.

The firm is also reviewing the design of its office space to suit likely changes in how people will use it in the future, recognising its role as a collaboration and meeting space as much as a work space. That programme of work will be guided by ongoing employee engagement, and analysis of how people use the offices when that option is more consistently available.

TLT’s managing partner John Wood said: “Covid-19 accelerated the move to flexible working overnight and proved what’s possible. We want to take the best of what we’ve learnt during the pandemic to deliver a working environment that our people tell us they want – with more choice about where, when and how they work, and with the digital tools and culture that will enable flexibility.

“This approach is about trusting our people – they can make the best decision about what will work for them, their teams and their clients. Each role is unique, each client is unique and a ‘one size fits all’ approach no longer serves what our people need, what our clients need or what the business needs.”