Consumer Law

The Competition and Consumer Protection Commission (CCPC) secured around €682 million in consumer benefit from 2021 to 2024, according to new research. The CCPC's latest impact report estimates the financial benefits to consumers arising from its enforcement of competition and consumer protecti

The Competition and Consumer Protection Commission (CCPC) has issued new guidance to help restaurant owners and other traders decide how best to collect tips with new technologies. The guidance draws on new research which found that Irish consumers may have mistakenly paid almost €500,000 on ti

A department store group has admitted breaches of sales pricing laws following a prosecution brought by the Competition and Consumer Protection Commission (CCPC). Brown Thomas Arnotts Ltd operates several prominent stores including on Grafton Street and Henry Street in Dublin, as well as in Dundrum,

Ryanair has welcomed three German court rulings against online travel agent eDreams, which was found to have presented prices in a way which misled consumers. Hamburg Regional Court found that eDreams displayed airline seat and baggage prices without clearly disclosing its own additional fees, and t

A former Kildare-based car dealer has been fined and ordered to pay costs following a prosecution brought by the Competition and Consumer Protection Commission (CCPC). Ionut Nitulescu pleaded guilty to misleading a consumer about the history of a second-hand car, an offence under consumer protection

A public consultation is seeking views on proposed legislative measures to enhance consumer rights, promote fair competition and provide stronger enforcement tools to protect consumers and businesses alike. The Department of Enterprise, Tourism and Employment is consulting on the measures to be incl

Irish consumers are being targeted by increasingly sophisticated online scams, according to a new set of case studies released by the Competition and Consumer Protection Commission (CCPC). The warning comes as Black Friday and Cyber Monday kick off the busiest shopping period of the year, creating p

The Competition and Consumer Protection Commission (CCPC) has written to thousands of traders providing home maintenance, construction and improvement services following a significant number of consumer complaints. Almost 1,250 consumer contacts to the CCPC's national consumer helpline in the first

Apple has lost a first-of-its-kind class action lawsuit in the UK in a case concerning the "excessive and unfair" charges imposed on app developers. The Competition Appeal Tribunal (CAT) yesterday handed down judgment in Dr Rachael Kent v Apple Inc. and Apple Distribution International Ltd [2025] CA

An online car rental company operating in Ireland has improved consumer information on its websites following engagement from the Competition and Consumer Protection Commission (CCPC). The Irish regulator, working with EU consumer authorities, proactively engaged with Etrawler Unlimited Company, tra

Ticketmaster is to be more transparent about ticket types and pricing following a UK regulatory investigation prompted by outraged Oasis fans. The American company has given a number of undertakings to the Competition and Markets Authority (CMA) following the conclusion of an investigation it opened

Thousands of Dublin Airport car park customers are to receive refunds after being overcharged by more than €25,000, following action by the Competition and Consumer Protection Commission (CCPC). The CCPC intervention followed consumer complaints to its helpline about pricing during 'flash sales

The Competition and Consumer Protection Commission (CCPC) has signed a new data-sharing agreement with the Advertising Standards Authority (ASA) to enhance regulatory oversight of social media platforms. The agreement will enable the ASA to share information it receives through its online reporting

More than 20,500 people contacted the CCPC's consumer helpline in the first six months of the year, with faulty goods, poor online shopping experiences and botched home improvements ranking as the most common complaints. The Competition and Consumer Protection Commission (CCPC) today published a rep

Mason Hayes & Curran has been named as a sponsor of an international symposium hosted by the International Consumer Product Health and Safety Organization (ICPHSO) in London this October. Run in co-operation with the UK’s Office for Product Safety and Standards (OPSS), the symposium from 1