2 minutes
Ryanair is facing a Data Protection Commission (DPC) inquiry into its customer verification process, which includes the use of facial recognition technology. The DPC has received a number of complaints regarding the budget airline's practice of requesting additional ID verification from customers wh
1 minute
Ryanair has lost an Italian court battle over a ban on charging extra fees for seat reservations for those accompanying children or disabled people. Italy's Civil Aviation Authority (ENAC) introduced the measure in 2021, prompting a court challenge from Ryanair.
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Ryanair has won a US court case against online travel agency Booking.com, which it accused of accessing its website without authorisation in order to offer Ryanair flight tickets to its customers. A jury in Delaware District Court unanimously found on Friday in favour of Ryanair's claims that Bookin
6 minutes
The High Court has directed that an appendix which repeated elements of pleadings in separate UK proceedings should be struck out as it would complicate matters and increase the risk of irreconcilable judgments. Delivering judgment for the High Court, Mr Justice David Nolan determined: “If one
2 minutes
Ryanair has secured a permanent injunction in the High Court prohibiting a company from using bot technology to "screenscrape" the airline's website to provide ticket booking information to online travel agencies. The practice of screenscraping allows third-party online travel agencies (OTAs) to sel
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An English law firm can recover unpaid legal fees from Ryanair where the airline has bypassed it to make compensation payments directly to its clients, the UK Supreme Court has ruled by a narrow majority. Bott & Co Solicitors, which specialises in flight delay compensation cases, brought proceed
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Ryanair could be taken to court by passengers over its "disproportionate" fees of up to £115 that it charges to deal with spelling mistakes on bookings or to print out boarding passes, an aviation watchdog has said. The Civil Aviation Authority (CAA) said the Irish budget airline was failing t
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