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Financial service providers paid out more than €7 million following complaints to the Financial Services and Pensions Ombudsman (FSPO) in 2021, new figures reveal. The total includes €4.6 million in mediated settlements in 1,153 complaints in the FSPO's dispute resolution service and &euro
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The Financial Services and Pensions Ombudsman (FSPO) has published his sixth Digest of Decisions featuring summaries of 21 decisions made during 2020/21 and highlighting the impact of the pandemic on businesses. The Digest focuses on legally binding decisions issued following complaints ma
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Solicitor MaryRose McGovern has been promoted to deputy financial services and pensions ombudsman. Finance Minister Paschal Donohoe yesterday appointed Ms McGovern to take up the new role as deputy ombudsman from 20 April 2020, as well as reappointing Ger Deering as the ombudsman.
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